Contact
You write, and a person answers. Usually in under 24 working hours.
No switchboard, no bot. We're a small team and we answer ourselves, Monday to Friday.
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Questions before you buyWhich toy suits your child's age, delivery times, bundles.
hola@nooki.es -
Orders and returnsGive us your order number and we'll sort it out.
hola@nooki.es -
Product safetyIf you've spotted a risk or a defect, this comes first.
seguridad@nooki.es -
Data protectionAccess, rectification, erasure and your other GDPR rights.
privacidad@nooki.es
Before you write, in case it saves you the email
How long does my order take?
5-9 working days within Spain, 7-12 in the rest of the European Union. Full detail in Shipping & delivery.
How do I return something?
Write to us with your order number and we'll send you the instructions. You have 30 days. See Returns.
What age do you recommend for each toy?
It's on every product page, and in the FAQ. If you're torn between two, write to us and we'll tell you honestly which one fits better.
Nooki is the trading name of VALUANT ADVISORY GROUP, S.L. Full identification details in the Legal notice.